Introduction

Hello World!

I’m Dave. I hope you can understand my writing as I am completely deaf. I have been travelling around the world and have seen lots of disabled passengers that need help around the airports and on the planes.

The aim of this blog  is to research on how the airports and airlines can provide for the various special needs of their disabled passengers. I know that there are not much information from the airlines and civil aviation authority websites. I mean some airlines do have some information while some airlines do not have much/any information at all. Maybe they do not want to put too much information that could make disabled people even more confused. However, disabled people have not had too much experiences in travelling alone or have not heard of services provided by airlines/airports to help them.  Moreover, as a disabled person myself, I know most of them do not want to read the instruction from the aviation websites or complain to the service providers that are not helpful. It would be better if I could help and share my aviation experience with all the disabled people who have not been on the plane before or did not know that there is assistance service available at the airport and on the inflight services.

Please note that if you think that my story and information is not complete or conclusive, this is because I have not been to that airport or have not flown with those airlines.  Besides, different airlines have different priorities re:  treatment/services provided  to travellers with disabilities, usually based on their knowledge or ability to cater for the needs of different disabilities. Please feel free to message me or email me so that I can change or update this blog. I hope with your support, we can update the information to  help other disabled travellers. This blog is not about my story but for helping others to find more information about assistance service in the aviation industry. Thank you.

Again, may I remind you that some information may not be updated frequently as I don’t think that assistance services have changed much.

Have a great trip!
Dave