“Participants normally sign up to a plan and pay for the service by the minute, but when they use the service at Sydney Airport, we’re happy to cover the cost to support the visually impaired community,” Sydney Airport CEO Geoff Culbert said.

Wow that is very impressive. Thank you Mr Culbert for offering free service for the visually impaired community.

Visually impaired travellers need to download the Aira app in their smartphones so that they can use it to navigate around the international and domestic terminals at the Sydney Airport 24/7.

Aira is a smartphone navigation app. It provides real-time guidance/navigation and information that help a visually impaired users to connect with Aira agents who are able to see the user’s surrounding area through either a phone camera or a smart glasses with a camera. Agents can instruct the users to find the location(s) around the terminal. It is wonderful to give the visually impaired travellers the confidence to travel independently without fear.

Here is the link of the Aira Website: https://aira.io/